Live on WhatsApp

Every message on WhatsApp is someone looking for a home.

Khaya4Rent's Penny qualifies renters, matches listings, and books viewings the moment an enquiry lands — day, night, or the middle of a Saturday viewing.

Built for South African letting agencies · Part of Trieva Technologies

Penny · Khaya4Rent
Online
Hi, saw the 2-bed in Observatory. Still available? 🙏21:04
Hi! I'm Penny, Khaya4Rent's assistant 👋 It's still open. When are you hoping to move in?21:04 ✓✓
Start of October, budget around R14k21:06
That's within range. Quick one — any pets, and is it just you moving in?21:06 ✓✓
Just me, no pets21:07
Great fit ✅ I've sent your details to the agent — they'll reply shortly with viewing times.21:07 ✓✓
⚡ Khaya Score: 87/100 — sent to agent
The problem

Rental enquiries don't wait for office hours.

Most come in after 6pm, on weekends, or while your team is mid-viewing with someone else. By the time anyone replies, the good ones have already messaged three other agencies.

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Leads arrive off-hours

Tenants scroll listings at night. A reply the next morning is often a reply too late.

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Unqualified enquiries eat your day

Budget, move-in date, pets, occupants — the same five questions, asked over and over, before you even know if it's worth a viewing.

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Good leads go cold in the gap

Between "still available?" and an agent actually replying, tenants move on. Speed decides who gets the viewing.

How it works

Three steps. No new app for tenants or agents.

Penny works on your existing WhatsApp Business number — tenants message the way they already do.

01

Tenant messages your number

From a listing, a signboard, or a portal link — any hour, any day. Penny replies in seconds.

02

Penny qualifies & matches

Budget, move-in timing, pets, employment, occupants. She scores the lead and surfaces the right listings from your portfolio.

03

Qualified lead sent, viewing confirmed

Penny sends the qualified lead straight to your agent. Your agent picks the available slots, and Penny relays them to the tenant and confirms the booking — no re-asking, and no back-and-forth on your end.

87
KHAYA SCORE
Budget fit92
Move-in timing85
Pet policy100
Employment status80
Occupant ratio78
The signature feature

Built for the question letting agents actually ask.

A bond calculator tells you what a buyer can borrow. It says nothing about whether a renter is a good fit for your unit. The Khaya Score weighs five things agents actually check before offering a viewing — budget fit, move-in timing, pet policy, employment status, and occupants against bedrooms — into one number your team can trust at a glance.

Why it matters: every score, and the conversation behind it, is stored against the lead — so your team never re-asks what Penny already confirmed.
Inside the agent portal

Everything Penny learns, waiting for your team in one place.

WhatsApp is where tenants talk. The portal is where your agents work: every conversation, every score, and every viewing, without a spreadsheet in sight.

Qualified leads — this month10 / 40
Total leads28
High score (70+)24
Leads this week4
Needs review1
This week's leads
Thabo M.23 SeptR14 00087
Lerato K.22 SeptR9 50074
Sipho N.21 SeptR7 00085
—20 Sept—ABANDONED
Messages

Every conversation, in full

Read the whole WhatsApp chat with timestamps and the listing photos Penny sent, all in one inbox. Nobody has to scroll through a personal phone to find out what was said.

Leads

See why a lead scored what it did

Open any lead for the Khaya Score breakdown across budget, timing, pets, employment and occupants, so you know who to call first and why.

Analytics

Weekly and monthly trends

Leads this week at a glance, high-score counts, and a six-month view of how enquiries are trending, so you can see what your marketing is actually bringing in.

Viewings

You pick the slots, Penny handles the rest

Once a lead lands in your portal, offer your available viewing times and Penny relays them to the tenant and confirms the booking. The confirmed time lands on the lead, with a calendar file (.ics) so it drops straight into your diary.

Handoff

Step in when it matters

When a tenant asks for a real person, your agent gets a WhatsApp alert with the conversation attached, so you pick up mid-thread instead of starting over.

Usage

Usage you can see

A live count of qualified leads against your monthly allowance, right on the dashboard, so there are no surprises when the invoice arrives.

Why rentals only

Not a generalist tool wearing a property hat.

Khaya4Rent was built rental-first, not adapted from a sales workflow after the fact.

Purpose-built

Rental-only, end to end

Dormant-chat recovery, viewing re-offers, and human handoff are built around letting workflows — not bolted onto a buy-and-sell bot.

Structure

Multi-tenant from day one

Every agency gets isolated data and its own agent portal, without needing to jump pricing tiers to add a second agent.

Identity

A named assistant, not a chatbot

Penny is consistent across every conversation — tenants recognise who they're speaking to, every time they message back.

Pricing

One setup fee, then a simple monthly rate per agent.

No commission cut, no per-listing fee. Pricing scales with your team, whether that's one agent or twenty.

Solo agent

1 agent · 40 qualified leads included

R699/ month
  • Unlimited conversations with Penny
  • Khaya Score on every lead
  • Agent portal access
  • R25 per lead beyond 40
Established agency

5+ agents · 40 leads pooled per agent

R499/ agent / month
  • Everything in Growing Team
  • Priority support
  • R25 per lead beyond the pool
Property group

11+ agents · multi-branch

Custom
  • Volume-based setup pricing
  • Custom onboarding
  • Dedicated support

R999 once-off setup — included with every plan above, whether you're a solo agent or an agency with up to 10 team members. Covers your WhatsApp number setup, listings import, and portal accounts, ready in days. Property groups above 10 agents get custom onboarding pricing instead.

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Data handled with POPIA-conscious practices — consent captured and conversations logged per lead.
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Runs on an official, verified WhatsApp Business sender — not a personal number or a workaround.
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Built and operated by Trieva Technologies (Pty) Ltd, registered with the CIPC.

See Penny qualify a real enquiry, in real time.

No slides. Message the live number and watch a lead go from "still available?" to a booked viewing.

Prefer to talk to a person, or asking on behalf of an agency? WhatsApp our team info@khaya4rent.co.za